Question 1

Is it a physical robot?

Accepted Answer

No. The robots in our pictures are just a friendly way to show the idea. Your Digital Employee is software that lives on your WhatsApp, Telegram, website chat and phone line.

Question 2

Can it answer my phone calls?

Accepted Answer

Yes. With the Phone Receptionist add-on it answers in a natural voice, books appointments during the call, transfers to you when the caller asks, and sends your team a summary. You keep your own number and simply forward calls when you're busy or closed.

Question 3

Does it speak Arabic and French?

Accepted Answer

Yes. It replies in your customer's own language and dialect — for example Egyptian Arabic, Gulf Arabic, French or English. Your owner reports come in Arabic, French or English.

Question 4

Can a human take over?

Accepted Answer

Always. It hands over to a person when it's unsure, and it alerts your team instantly about hot buyers, upset customers or questions it can't answer.

Question 5

Do I need technical skills?

Accepted Answer

No. We build, test and host everything. If you can use WhatsApp and Google Sheets, you're ready.

Question 6

Who owns my data?

Accepted Answer

You do. Everything lives in one Google Sheet that belongs to your business — your Business Brain.

Question 7

What happens if the AI is busy?

Accepted Answer

A backup AI steps in automatically, so customers still get an answer.

Question 8

How long until it's live?

Accepted Answer

About one week: a call on Day 1, building on Days 2–4, testing together on Day 5, and going live with team training on Days 6–7.

Question 9

Can I change prices and answers myself?

Accepted Answer

Yes. Change prices, hours and answers in the Settings tab of your sheet, and the agents use them immediately.

See your Digital Employee in action.