// FAQ
Straight answers.
Still curious? Ask Max, our AI agent, in the bottom corner.
// FAQ
Questions owners ask
Is it a physical robot?+
No. The robots in our pictures are just a friendly way to show the idea. Your Digital Employee is software that lives on your WhatsApp, Telegram, website chat and phone line.
Can it answer my phone calls?+
Yes. With the Phone Receptionist add-on it answers in a natural voice, books appointments during the call, transfers to you when the caller asks, and sends your team a summary. You keep your own number and simply forward calls when you're busy or closed.
Does it speak Arabic and French?+
Yes. It replies in your customer's own language and dialect — for example Egyptian Arabic, Gulf Arabic, French or English. Your owner reports come in Arabic, French or English.
Can a human take over?+
Always. It hands over to a person when it's unsure, and it alerts your team instantly about hot buyers, upset customers or questions it can't answer.
Do I need technical skills?+
No. We build, test and host everything. If you can use WhatsApp and Google Sheets, you're ready.
Who owns my data?+
You do. Everything lives in one Google Sheet that belongs to your business — your Business Brain.
What happens if the AI is busy?+
A backup AI steps in automatically, so customers still get an answer.
How long until it's live?+
About one week: a call on Day 1, building on Days 2–4, testing together on Day 5, and going live with team training on Days 6–7.
Can I change prices and answers myself?+
Yes. Change prices, hours and answers in the Settings tab of your sheet, and the agents use them immediately.
